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FAQ

1. How do I get an invite code for Traktrain?

If you’re a producer, please go to the request page, fill out the form and click "send request". If you have been accepted, you will receive an email with invitation code that you could use for registration at the register page.

2. How long does it take to get an invite code after submission?

Usually no later than 7 days. If you have not received an invite code, there may be two reasons for that:

  • Email with our invite code was marked as spam by your email service. If so, you should check your junk/spam folder.
  • Your beats haven't passed our moderation. Please try again by submitting new material 2 weeks after submission. If you have any questions about our requirements - feel free to ask through the contact form or any Traktrain social profile.
3. Does Traktrain have any fees?

After you sell or buy MP3 beat within your free plan limit, there is 0% Traktrain fee for the buyer, 0% Traktrain fee for the producer. Only fees are the PayPal/Stripe fees.

4. Is Traktrain free?

Yes, 100% free for users who have less than 15 beats uploaded. If you want to upload more beats or gain access for Traktrain special features - you could upgrade your account here.

5. Do I need an invite Code to buy beats?

No, invite codes are only for producers to sell. Anyone can buy a beat without an account.

6. How can I purchase beats via credit card?

If you want to pay for a purchase with a credit card, it is necessary that all beats in your shopping cart be from one producer who supports payment by card. If the producer supports payment by card - you will see a purple credit card icon near his name in cart and in his profile.

Unfortunately, these restrictions are imposed on us by the Stripe payment platform. We are currently looking for a solution to this problem. If you want to know more about the Stripe service - visit their official website.

7. What will happen if I cancel my membership? Will my tracks over the limit be deleted?

No, your tracks will not be deleted, however we will take a 25% fee (including Mp3 Leasing) from the track sales over the 15 beat limit.

If the pro membership is renewed, the tracks over the 15 limit will be back to a 0% fee.

8. I don’t know how to download the beat from my mobile device, is this possible?

Currently the only way to download your purchase is from desktop / computer browser. We’re working on development of the platform 24/7 so in the future this feature will be available.